Terms and Conditions
Welcome to Toronto Marine Training Center (TMTC). These Terms and Conditions govern your use of our website, registration for our courses, and participation in training programs and services provided by TMTC. By accessing our website or registering for a course, you agree to comply with these Terms and Conditions.
Course Registration and Payment
Registration for a course is subject to availability and confirmation by Toronto Marine Training Center (TMTC). Course fees must be paid in accordance with the payment instructions provided at the time of registration. TMTC reserves the right to refuse, cancel, or reschedule a registration where payment has not been successfully completed or where registration information is incomplete or inaccurate.
Cancellations and Refunds
Participants may cancel their course registration by submitting a cancellation request to Toronto Marine Training Center (TMTC). Refund eligibility is determined based on the date the cancellation request is received relative to the scheduled course start date.
- 30 days or more before the course start date: A 30% cancellation fee will be deducted from the course fee, and the participant will receive a 70% refund.
- 22 to 29 days before the course start date: A 30% cancellation fee will be deducted from the course fee, and the participant will receive a 70% refund.
- 15 to 21 days before the course start date: A 30% cancellation fee will be deducted from the course fee, and the participant will receive a 70% refund.
- 14 days or less before the course start date: A 50% cancellation fee will be deducted from the course fee, and the participant will receive a 50% refund.
Refunds, where applicable, will be processed using the original payment method whenever possible.
Course Date Changes
Participants may request to change or reschedule their course date up to fourteen (14) days before the scheduled course start date, subject to course availability and approval by Toronto Marine Training Center (TMTC). Requests submitted less than fourteen (14) days before the course start date may not be accepted.
Course Changes or Cancellations by TMTC
Toronto Marine Training Center (TMTC) reserves the right to change course dates, times, locations, instructors, or course schedules when reasonably necessary. In the event that TMTC cancels a course, registered participants will be offered the option to transfer to another available course date or receive a refund of the course fee paid for the cancelled course. TMTC will make reasonable efforts to notify registered participants of any significant changes as soon as possible.
Attendance and Participant Responsibilities
Attendance and Participant Responsibilities
Participants are responsible for attending the course on time and complying with all applicable course requirements, safety procedures, and instructions provided by Toronto Marine Training Center (TMTC) and its instructors. Participants must provide accurate registration information and any required documentation before or during the course.
To be eligible to successfully complete a course and receive a certificate, participants must attend 100% of the scheduled course and training hours, unless otherwise required or permitted by the applicable regulatory authority.
Participants are responsible for ensuring that they meet any applicable prerequisites or eligibility requirements for the course in which they register. Failure to meet course requirements, complete the required training hours, or follow reasonable instructions may affect a participant’s ability to successfully complete the course or receive certification.
TMTC is committed to providing a professional and safe learning environment. Participants are expected to behave respectfully toward instructors, staff, and other participants.
Certification and Course Completion
Certificates are issued to participants who successfully meet all applicable course requirements, including attendance requirements, successful completion of required training activities, assessments, examinations, and any other requirements applicable to the specific course.
Participants must attend 100% of the scheduled course and training hours to be eligible for course completion and certification, unless otherwise specified by the applicable regulatory authority or course requirements.
Meeting the attendance requirement alone does not guarantee certification. Participants must also successfully meet any applicable knowledge, practical, examination, safety, and regulatory requirements associated with the course.
Payment and Online Transactions
Course fees must be paid in accordance with the payment options available at the time of registration. Where online payment is available, participants may be required to provide valid payment information to complete their registration.
By submitting payment information and completing an online transaction, the participant confirms that they are authorized to use the selected payment method.
Online payments are processed through secure third-party payment service providers. Toronto Marine Training Center (TMTC) does not intentionally store full credit or debit card information on its website.
A course registration may not be considered confirmed until the required payment has been successfully processed and the participant receives confirmation from TMTC.
TMTC reserves the right to cancel or suspend a registration if a payment is declined, reversed, disputed, or otherwise cannot be successfully processed.
Privacy and Personal Information
Toronto Marine Training Center (TMTC) respects the privacy of its website users and course participants. Personal information collected through our website, course registration forms, or other communications may be used to process registrations, deliver training services, communicate with participants, issue certificates where applicable, and meet legal or regulatory requirements.
TMTC takes reasonable steps to protect personal information in accordance with applicable privacy laws and our internal policies. Personal information will not be used or disclosed except as reasonably necessary to provide our services, comply with legal or regulatory obligations, or as otherwise permitted or required by law.
For more information about how TMTC collects, uses, and protects personal information, please refer to our Privacy Policy.
Limitation of Liability
Toronto Marine Training Center (TMTC) will make reasonable efforts to provide its courses and services in a professional manner and in accordance with applicable requirements. However, to the extent permitted by applicable law, TMTC shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from the use of this website, course registration, participation in a course, or the use of services provided by TMTC.
Participants are responsible for following all safety instructions, course requirements, and reasonable directions provided by instructors and staff. Participation in training activities may involve risks, and participants are responsible for complying with all applicable safety procedures and requirements.
Nothing in these Terms and Conditions is intended to exclude or limit any rights or obligations that cannot legally be excluded or limited under applicable law.
Governing Law
These Terms and Conditions, and any matters relating to the use of this website, course registration, payment, and participation in training programs provided by Toronto Marine Training Center (TMTC), shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the applicable laws of Canada.
Any disputes arising in connection with these Terms and Conditions shall be subject to the applicable laws and legal processes of Ontario, Canada.
Changes to These Terms and Conditions
Toronto Marine Training Center (TMTC) reserves the right to update or modify these Terms and Conditions from time to time. Any changes will become effective when the updated Terms and Conditions are posted on this website.
Participants and website users are encouraged to review these Terms and Conditions periodically. Continued use of the website or registration for a course after changes have been posted constitutes acceptance of the updated Terms and Conditions.